Privacy Policy — Burntune

Your privacy matters to us. This Privacy Policy explains what personal data Burntune Music and Media Pvt Ltd collects from you, how we use it, who we share it with, and what rights you have over it. By using our website or enrolling in any Burntune programme, you acknowledge that you have read and understood this Policy.

Who We Are

Burntune Music and Media Pvt Ltd ("Burntune", "we", "us", or "our") is a music education company registered in India, operating from Pune, Maharashtra. We are the data controller responsible for the personal information collected through our website at burntune.com and through our programmes.

If you have any questions or concerns about how your data is handled, you may contact us directly at burntuneofficial@gmail.com.

What Data We Collect

We collect only the information that is necessary to deliver our programmes and operate our business effectively. This includes:

Identity data — your full name, as provided during registration or enrolment
Contact data — your email address and phone number
Payment & billing data — transaction records and billing details processed through our payment gateway; we do not store card or bank details directly on our systems
Audio & video content — recordings from live sessions (group or one-on-one) and video assignments submitted as part of the programme
Usage data — information about how you interact with our platform, including pages visited, content accessed, and session activity
Communications data — any messages, emails, or correspondence you send to us

We do not knowingly collect data from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately at burntuneofficial@gmail.com.

How We Collect Your Data

We collect your personal data through the following means:

Directly from you — when you fill in an application or registration form, make a payment, communicate with us by email, or submit programme assignments
During live sessions — through the video conferencing platform used to deliver group and one-on-one sessions
Automatically via our website — through cookies, analytics tools, and tracking technologies when you visit burntune.com (see Section 6)
Through third-party platforms — when you interact with our content on social media or through advertising platforms

How We Use Your Data

We use the personal data we collect for the following purposes:

Programme delivery — to enrol you, provide access to content, schedule sessions, and manage your participation in the bootcamp
Payment processing — to complete transactions, manage instalment schedules, and issue receipts
Communication — to send you programme-related updates, session reminders, and important notices regarding your enrolment
Marketing — to send you information about Burntune's programmes, offers, and updates; you may opt out of marketing communications at any time (see Section 8)
Promotional content — to use video assignments and session recordings in marketing materials, subject to the conditions set out in our Terms and Conditions
Improvement of services — to analyse how our platform and programmes are used and to improve the quality of our content and delivery
Legal compliance — to meet our obligations under applicable law, resolve disputes, and enforce our agreements

We will never sell your personal data to third parties.

Third-Party Services We Use

To operate our programmes effectively, we work with a number of trusted third-party service providers. These providers may process your personal data on our behalf, strictly for the purposes described in this Policy:

Payment gateways (e.g. Razorpay, Stripe) — to securely process programme fees and manage billing
Video conferencing platforms (e.g. Zoom, Google Meet) — to deliver live group and one-on-one sessions
Email marketing platforms (e.g. Mailchimp, ConvertKit) — to manage programme communications and, where applicable, marketing correspondence
Analytics platforms (e.g. Google Analytics, Meta Pixel) — to understand website traffic and the performance of our marketing activities

Each of these providers operates under their own privacy policies and data protection obligations. We take reasonable steps to ensure that only reputable, compliant providers are used. We do not authorise any third party to use your data for their own independent marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to understand how visitors interact with our content. Cookies are small data files placed on your device when you visit a website.

We may use the following types of cookies:

Essential cookies — necessary for the basic functioning of our website
Analytics cookies — to collect anonymised data on how our website is used, helping us improve content and performance
Marketing cookies — placed by platforms such as Meta or Google to enable targeted advertising based on your browsing behaviour

We are in the process of implementing a formal cookie consent mechanism on our website. Until this is in place, please be aware that by continuing to use our website, certain cookies may be active. You can manage or disable cookies through your browser settings at any time, though this may affect some functionality of the site.

Data Sharing

Burntune does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

With service providers — as described in Section 5, to facilitate programme delivery and operations
For legal compliance — where required by law, court order, or regulatory authority
To protect our rights — where necessary to enforce our Terms and Conditions or to protect the rights, safety, or property of Burntune or others
In a business transfer — in the event of a merger, acquisition, or sale of all or part of Burntune's business, your data may be transferred to the relevant successor entity, subject to equivalent privacy protections

In all cases, we take reasonable steps to ensure that any party receiving your data is bound by appropriate confidentiality and data protection obligations.

Marketing Communications

By enrolling in a Burntune programme or registering your interest on our website, you agree that Burntune may contact you from time to time with information about our programmes, offers, updates, and related content. We use email as our primary channel for such communications.

We are currently in the process of establishing a formal email marketing programme. When launched, all marketing communications will include a clear and functional unsubscribe option.

If you wish to opt out of marketing communications at any time — whether before or after our formal programme launches — you may do so by emailing us at burntuneofficial@gmail.com with the subject line "Unsubscribe". We will action your request promptly. Note that opting out of marketing emails will not affect programme-related communications, which are necessary for your enrolment.

Data Retention

We retain your personal data for as long as is permitted or required under applicable law. In practice, this means:

Your enrolment and identity records are retained for the duration of any applicable legal, tax, or regulatory retention period following the conclusion of your programme
Payment and transaction records are retained in accordance with financial and tax legislation
Video and audio content submitted during the programme may be retained indefinitely for archival, quality review, or marketing purposes, subject to any valid opt-out request made under our Terms and Conditions
Marketing data is retained until you unsubscribe or withdraw consent

When data is no longer required and no legal obligation requires its retention, we will delete or anonymise it securely.

Your Rights

You have the following rights in relation to your personal data held by Burntune:

Right of access — to request a copy of the personal data we hold about you
Right to correction — to ask us to correct any inaccurate or incomplete data
Right to deletion — to request that we delete your data, where we are not legally required to retain it
Right to object — to object to the processing of your data for marketing purposes
Right to restrict processing — to ask us to limit how we use your data in certain circumstances
Right to data portability — to request your data in a structured, commonly used format where technically feasible

To exercise any of these rights, please contact us at burntuneofficial@gmail.com. We will respond to all legitimate requests within a reasonable timeframe. We may need to verify your identity before processing certain requests.

Please note that some rights are subject to limitations — for example, we may not be able to delete data that we are legally required to retain.

Data Security

We take the security of your personal data seriously. We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These include secure payment processing through reputable gateways, restricted internal access to personal data, and use of established platforms for session delivery and communication.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify you as required by applicable law.

Changes to This Policy

Burntune reserves the right to update this Privacy Policy at any time. Where changes are material, we will notify enrolled students by email. The date of the most recent revision is always displayed at the top of this page.

We encourage you to review this Policy periodically. Your continued use of our website or participation in our programmes following any update constitutes acceptance of the revised Policy.

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